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EXPERIENCE
three decades of managing profitability improvement for domestic and
international businesses.
Customer
Focus Development and Analysis
Business Modeling
Profitability Improvement ($60M to $250M in sales)Business
Opportunity Analysis
(Domestic and
International)
Business
Development (identification of opportunities; their
costs and investments; and justification)
Project Management (CAPX) $100 to $10m
Balanced
Scorecard Design
(from corporate level to process level)Leading
Lagging Indicators Design
(from customer's needs drilled down to
internal process
requirements)Value Stream
Mapping (supply chain
through the business to
customer satisfaction "W's")World Class
Development/Lean Transformation (United
Technologies ITO University trained)
Agile Virtual Visual Implementation for Manufacturing, Office Functions and Service
Businesses
Success responsibility in all activities
Author of the book
CHANGE
WHY ???
YOU SHOULD CHANGE the PROCESSES of YOUR BUSINESS
O
Customers
External - Internal - Indirect
O
Metrics
Driven by Customer's "W's"
O
Process Change
Driven by Metrics
O
CULTURE CHANGE
available at
amazon.com books in the ‘Business Management’ section
(author is Christopher Richard Hassold).
Go to
Workshops for more detailed information about
the book and workshop.
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